Warranty Policy

1. Covered under warranty:

 - Product failure caused by a manufacturing or technical defect
 - Customer must retain the invoice and warranty card (for products warranted by warranty card)
 - Product is within the warranty period set by the manufacturer, counted from the purchase date and registered on the warranty card or accompanying invoice. If the customer has not registered or has lost the invoice, the product is warranted from the factory date printed on the warranty card
 - Information on the card must not be altered; the serial number and model must match those on the warranty card or accompanying documents
 
 2. Not covered under warranty:

 - Product failure not caused by a technical defect (due to natural disasters, fire, lightning strikes, etc.)
 - Product rusted or corroded by liquid spills, or damaged by insect infestation
 - Product installed or operated incorrectly, or connected to the wrong power supply or unstable voltage
 - Product whose warranty has expired, or that has no valid warranty card or accompanying documents
 - Product damaged by impact or collision
 - Included accessories are not covered by warranty
 - Product missing parts, or repaired at any location other than the manufacturer's designated warranty service centers